Business Insights

Business Insights from the Back Office

Behind every successful business is a back office that works.
Not always perfectly—but purposefully.

Here’s where I’ll share real stories, lessons, and reflections from years in the trenches of procurement, operations, and project management. The stuff people don’t always talk about the mess behind the metrics, the missed handoffs, the fixes that worked (and the ones that didn’t).

Whether you’re building a business, cleaning one up, or somewhere in between—there’s something here for you.

From the Field (and the Fire)

I’ve worked with Fortune 500 companies, fast-growing startups, manufacturers, government contractors—you name it. I’ve seen million-dollar decisions made on gut instinct, watched brilliant teams get buried in bad systems, and pulled more than one business out of spreadsheet chaos at the 11th hour.

These stories, lessons, and strategies aren’t theory—they’re field-tested. And they’re here to help you build smarter from the inside out.

New posts coming soon.
In the meantime, grab a coffee, dig around, and make yourself at home.

“The Fixer Behind the Curtain”

They called me in to “tighten up the supply chain.”

What they meant was:
We’re bleeding money. Our systems don’t talk to each other. No one’s tracking what’s really happening, and we don’t even know where to start.

I’ve heard it a hundred different ways. Sometimes whispered, sometimes masked as strategy meetings—but it’s always the same problem:
The backend of the business is broken, and no one wants to admit it.

So I did what I’ve always done:

  • I asked the questions no one else was asking
  • I looked where others didn’t bother to look
  • I followed the numbers, the workflows, the people

And then—I rebuilt.
No fancy frameworks. No $10K tech solution.
Just structure, clarity, and accountability.

Six months later?
Costs were down. Teams were aligned.
Leadership was making decisions based on data, not gut.

No parade. No headline. Just another quiet win in the background.

This is the part of business no one wants to admit they need.
Until they’re drowning in the chaos they built.

But this is where I live.

If you’re buried under broken processes and don’t know where to start—don’t worry. I do.

StrategicSpan LLC | [email protected]
Remote-first business | Serving clients in the U.S. and Europe